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FAQ & Help
Where is my order?
Your order has a tracking number that can be traced by the selected shipping company (TIPSA, UPS, ...). This will appear in your shipping confirmation email. If you have any questions, please go to our CONTACT page.
Shipping (times, costs, etc)
You can find our shipping policy here. If you have any questions, please go to our CONTACT page.
Will you restock?
Most of our items are made with dead stock fabrics, which means once they are gone, there will be no restock. Nonetheless, if there are any restocks we will notify you via our SOCIALS!
Changes & Returns
You can find our change and return policy here. If you have any questions, please go to our CONTACT page.
DISCLAIMER
Please note that items featuring organza and pre-order products are not eligible for returns.
We recommend consulting with us before making your purchase to receive personalized advice and ensure your choice is the right one, avoiding any inconvenience. Our goal is to provide you with the best shopping experience possible.
ON DEMAND vs. IN STOCK
We are not a fast fashion brand but we do manufacture small stock runs of products that are sold frequently to speed up waiting times. However, some of our products have to be made after you request them, therefore they take longer to ship (about 5 days or 3 weeks )! If your order contains both "in stock" and "on demand" products, the shipping times will be those of "on demand".





