Shipping and returns

 

Shipping rates and estimated delivery times (IN STOCK PRODUCTS)

SPAIN

  • Peninsula: Shipping 1-3 working days: 5,90€
  • Balearic Islands: Shipping 1-3 working days: 5,90€

CANARY ISLANDS, CEUTA AND MELILLA

  • Shipping: 2-4 working days: 5,90€
  • Note: DUA (single administrative document) is not included for shipments to the Canary Islands. Arlie is not responsible for any taxes or additional charges.

PORTUGAL

  • Shipping: 1-4 working days: 5,90€

EUROPE

France, Italy

  • Shipping: 1-4 working days: 7,90€

Germany, Belgium, Netherlands, Italy, Luxembourg, UK

  • Shipping: 2-4 working days: 9,90€

Ireland, Denmark, Austria, Finland, Greece, Sweden

  • Shipping: 2-6 working days: 9,90€

Bulgaria, Croatia, Cyprus, Chezq Republic, Estonia, Lituania, Hungary, Letonia, Malta, Poland, Eslovaquia, Eslovenia

  • Shipping: 2-7 working daysL: 9,90€

Norway, Switzerland

  • Shipping: 2-7 working days: 9,90€

INTERNATIONAL

United Arab Emirates

  • Shipping: 2-7 working days: 9,90€

EEUU, Canada

  • Shipping: 2-7 working days: 9,90€

Australia, Hong Kong, Japan, Malasia, New Zealand, Singapore, South Korea

  • Shipping: 2-7 working days: 9,90€

 

IF YOUR ORDER CONTAINS A PRODUCT THAT IS LISTED AS "ON DEMAND", IT WILL TAKE ABOUT 5 TO 15 DAYS TO BE PRODUCED AND SHIPPED. Find out more here.

*IF YOUR COUNTRY ISN'T ON OUR SHIPPING LIST, PLEASE CONTACT US <3

Return and Exchange Policy

Once you have received your order, you have 15 days to request a return. 

To initiate a return, please follow these steps:

  1. Fill in this form with your order number, the reference(s) you want to send back, and the reason –> Start now
  2. Once the return is accepted, you will receive an email with the shipping address for sending back the package.

*Please note: Return shipping costs are the responsibility of the buyer. The return shipping fee will be deducted from the refund once the item has been received and its condition checked.

The product must be in perfect condition, and the original labels must be included.

If you wish to exchange for another size, you will need to make a return and place a new order.

DISCLAIMER: There will be no returns on any items containing ORGANZA in them, and there will be no returns on any purchases of the Délice Dress (Poire or Chocolat), since it is tailored to an specific length that the costumer chooses.

Delivery Failure

If delivery of your parcel becomes impossible after two attempts, we will attempt to find a safe place to leave it and will leave a note informing you of its location and pickup instructions. If you are not available at the delivery location, please contact us to arrange an alternative delivery date.

If your parcel remains undelivered 15 days after it becomes available for delivery due to reasons not attributable to us, we will assume you wish to cancel the order. In such cases:

  • We will refund the price paid for the products as soon as possible, within a maximum of 30 days from the cancellation date (with a shipping-back fee subtracted from the original import, check fees above in our Return and Exchange policy).
  • We reserve the right to charge transportation costs incurred from shipping and termination.